Project Description:

During a staff transition, the County’s Land Use Department partnered with CPS to ensure applications continued to be reviewed and county residents and property owners were able to proceed with their requests. CPS was able to on-board quickly and efficiently, suggest ways to better align the County’s review procedures with policies and goals, and support county leadership and staff on land use and development related projects. Specifically, the CPS team developed application forms and checklists. This task alone increased the completeness of land use applications; therefore, increasing the level of service and efficiency of the department as a whole.

Once the County was able to hire a full-time planner, CPS’ role shifted to transition the current projects to the new planning staff by sharing review forms, application materials, and other documents routinely used by the CPS team to ensure smooth transitions.

This project was a success because the CPS team was able to keep projects moving forward, fill a need in the County’s planning services, and move the needle forward by leaving the projects and department in better hands than we started.